Privacy Policy

Last updated: 27/12/2024

At Estanco Luque, your privacy is a priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website (https://estancoluque.co.uk) and services.

Who We Are

• Business Name: MARIA JOSE LUQUE LUQUE

• Tax ID: 27.375.125-L

• Email: info@estancoluque.co.uk

• Phone: 952 474 179

• Website: https://estancoluque.co.uk

What Information We Collect

We may collect the following types of personal information:

1. Information You Provide Directly:

   • Name

   • Email address

   • Phone number

   • Billing and shipping address

   • Payment details (processed securely by third-party payment providers)

2. Automatically Collected Information:

   • IP address

   • Browser type and version

   • Device information

   • Usage data, including pages visited and time spent on the site

3. Cookies and Tracking Technologies:

   • See our Cookie Policy for details on how we use cookies.

How We Use Your Information

We use your information to:

1. Process and fulfill your orders.

2. Respond to your inquiries and provide customer support.

3. Improve our website and services through analytics and feedback.

4. Send marketing communications, with your consent.

5. Comply with legal obligations and enforce our terms and conditions.

How We Share Your Information

We do not sell your personal information to third parties. However, we may share your data with:

1. Service Providers:

   • Payment processors

   • Shipping companies

   • IT support providers

2. Legal Obligations:

   • To comply with applicable laws and regulations

   • To respond to lawful requests by public authorities

3. Business Transfers:

   • In the event of a merger, acquisition, or sale of assets, your data may be transferred.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Your Rights

Under UK GDPR, you have the following rights:

1. Access: Request a copy of the personal data we hold about you.

2. Correction: Request corrections to your personal data if it is inaccurate or incomplete.

3. Deletion: Request the deletion of your personal data.

4. Restriction: Request restrictions on the processing of your data.

5. Objection: Object to the processing of your personal data for marketing purposes.

6. Data Portability: Request a copy of your personal data in a structured, commonly used, and machine-readable format.

To exercise these rights, contact us at info@estancoluque.co.uk.

Data Security

We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no system can be completely secure, and we cannot guarantee the absolute security of your data.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing personal data.

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or other circumstances. Please review this page regularly to stay informed.

Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights, please contact us at:

• Email: info@estancoluque.co.uk

• Phone: 952 474 179

Thank you for trusting Estanco Luque.